Our Online and Mobile Banking upgrade is now complete.

To access your accounts, simply use your existing username and password—these remain the same as before the upgrade. Please note that member numbers are no longer accepted at login.

If you've forgotten your username, don't worry! You can easily recover it by visiting this link and clicking the "Try Another Way" option at the bottom of the login box.

Mobile Banking Users:
To continue using Mobile Banking services, please download the new Alive Credit Union app. Visit your device's App Store to get started!

eStatement Users:
We're currently working to bring eStatements live in our new system. In the meantime, if you need an immediate copy of your statement, please reach out to our Member Services team – we're happy to provide it to you free of charge!

Still have questions? We're here to help! Take a few moments to review our Frequently Asked Questions, or reach out to us at (904) 296.1292 if we can provide additional assistance.